Neda Mechanical respects the privacy of website visitors, customers, property managers, and building representatives. This policy explains how inquiry information may be collected and used.
Information we may collect
Information may include your name, email, telephone number, company, property address, unit and building details, service and HVAC equipment information, photos, documents, access instructions, communication preferences, quote information, and property-management information.
How information is collected
Information may be collected through quote, service, and contact forms; telephone calls; email; uploaded documents and photos; and direct customer communication.
How information is used
We may use inquiry information to respond to service requests, prepare estimates, coordinate appointments, communicate about requested services, maintain necessary business records, prevent abuse, and improve service operations.
Consent
You provide consent when you submit information, contact the company, request service or a quote, or upload documents. You may withdraw consent where appropriate, subject to legal and contractual requirements.
Service providers
Neda Mechanical may use service providers for hosting, email delivery, form processing, file storage, security, and spam prevention. Providers should receive only the information necessary to perform their services.
Website measurement
No non-essential analytics tracker is currently enabled. If measurement tools are added later, this policy and any required consent controls will be updated before use.
File uploads
Uploaded photos and documents may contain personal or property information. Do not upload government identification, banking or credit-card information, health information, passwords, or unrelated confidential documents.
Information sharing
Information is not sold. It may be shared with service providers, staff or technicians involved in the request, authorized property representatives, when legally required, or to protect safety, rights, or property.
Retention
Information is retained only as long as reasonably necessary for customer service, quotes, maintenance records, legal obligations, dispute resolution, security, and business administration.
Security
The website uses encrypted connections and access controls intended to protect submitted information. No system can guarantee absolute security.
Your choices
You may request access, correction, deletion where appropriate, withdrawal of consent, changes to communication preferences, or more information about privacy practices.
Changes to this policy
This policy may be updated as business practices or legal requirements change. The latest revision date will appear on this page.
Privacy contact
Neda Mechanical
Email: info@neda-mechanical.ca
Phone: 416-854-1718
Alternate Service Line: 571-300-5891