Troubleshooting & Repairs

Clear HVAC troubleshooting when something feels wrong

You do not need to diagnose the HVAC problem before contacting us. Describe what you see, hear or feel and our team will help determine the appropriate service.

Troubleshooting & Repairs
Common reasons to call

Problems customers often report

  • No heating or cooling
  • Weak airflow
  • Water leaks
  • Unexpected noise, odour, or cycling
  • Equipment or thermostat will not start
Service scope

What the service may include

  • No heating or cooling
  • Weak airflow
  • Water leaks
  • Unusual noises or odours
  • Thermostat not responding
  • Equipment not starting
  • Frequent cycling
  • Uneven temperatures
  • ERV, HRV, fan coil and heat pump concerns

Equipment covered

  • Fan-coil units and heat pumps
  • ERV and HRV equipment
  • Thermostats and controls
  • Accessible exhaust and ventilation equipment

Before the appointment

  • Share equipment photos or model information when available.
  • Clear a safe working area around the equipment.
  • Confirm unit, parking, concierge, and building-access requirements.
  • Ensure an authorized adult can provide access.

Access and additional costs

Service scope depends on safe access to the equipment. Replacement parts, specialized materials, inaccessible components, additional repairs, parking, or return visits are not included unless they appear in the approved quote or are authorized separately.

Do not continue operating equipment that is smoking, sparking, producing a burning odour, or affected by water near electrical components.

Toronto HVAC Service

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